NB
Naleen B
1 reviews | Active since Sept 2021
14 Sept 2021, 13:33
Do not buy any Defy appliances
I bought a Defy tumble dryer almost 3 years ago. It broke the first time when it was still under Warranty and they came to fix it and it worked fine for a week. Then it brake again giving the same problem and also still under warranty and they also came to fix it again. Then the third time it brake again and still under warranty they only came to fix it again. Now I am at the fifth time it brake and the warranty date is over and the only thing they say is sorry we cant give you a new one because it is not under warranty anymore. I will never buy Defy again.
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Replies (1)Defy Appliances's replyOfficial
14 Sept 2021, 15:43Hi Naleen
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply14 Sept 2021, 15:43
Official
Hi Naleen
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
