LB
Leoni B
1 reviews | Active since Apr 2022
18 Dec 2023, 16:41
DO NOT BUY
A few months ago my daughter purchased a Defy Kitchenaire stove from Takealot. It was on sale. There is nothing about the stove that is remotely acceptable. 1. The plates are already rusting. 2. The oven rubber cracked in several places. As we could not find a replacement, and Defy did not answer their phone, we discovered that a Bosch fits 3. The warming oven unhooks continuously. 4. The stove has one baking rack, which is not user friendly.
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Defy Appliances's replyOfficial
20 Dec 2023, 08:36Good Day Leoni,
We apologise for the issue you have experienced. We want to make sure that these issues get resolved as soon as possible.
To help us assist you better, please provide us with your customer details in the private reply:
Please include
-product model
-province
Your information is confidential and only used to resolve your complaint.
Warm regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's reply20 Dec 2023, 08:36
Official
Good Day Leoni,
We apologise for the issue you have experienced. We want to make sure that these issues get resolved as soon as possible.
To help us assist you better, please provide us with your customer details in the private reply:
Please include
-product model
-province
Your information is confidential and only used to resolve your complaint.
Warm regards,
Customer Care Team
Defy Appliances (Pty) Ltd