CD
Cindy D
1 reviews | Active since Apr 2022
06 Mar 2025, 13:50
Dlomo
I bought a fridge at MFA appliances the brand is from Defy i complained on Friday 28 February 2025 defy hasn't contacted me or try to fix the fridge i bought ,all my meat was rotten i had to throw it away im disappointed and angry
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Replies (5)0
Replies (5)
Defy Appliances's replyOfficial
07 Mar 2025, 05:49Good day Cindy,
We apologise for the inconvenience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We apologise for the inconvenience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's reply07 Mar 2025, 05:49
Official
Good day Cindy,
We apologise for the inconvenience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We apologise for the inconvenience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
CD
Cindy D's updateReviewer Update
07 Mar 2025, 06:12I have been getting the same reply from Tuesday that it has been escalated yet no one bothered to even call to update me from defy
CD
Cindy D's update07 Mar 2025, 06:12
Reviewer Update
I have been getting the same reply from Tuesday that it has been escalated yet no one bothered to even call to update me from defy
Defy Appliances's replyOfficial
10 Mar 2025, 10:31Good day Cindy,
The service team made contact for your service call being on Monday or Tuesday.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
The service team made contact for your service call being on Monday or Tuesday.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's reply10 Mar 2025, 10:31
Official
Good day Cindy,
The service team made contact for your service call being on Monday or Tuesday.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
The service team made contact for your service call being on Monday or Tuesday.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
CD
Cindy D's updateReviewer Update
25 Apr 2025, 19:02Thank you defy for taking your time to fix the fridge 👏👏👏
CD
Cindy D's update25 Apr 2025, 19:02
Reviewer Update
Thank you defy for taking your time to fix the fridge 👏👏👏
Defy Appliances's replyOfficial
19 Dec 2025, 10:58Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's reply19 Dec 2025, 10:58
Official
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Customer Care Team
Defy Appliances (Pty) Ltd