Dissappointing after market service

Acquiring aftermarket parts from this vendor has proven to be an incredibly frustrating experience. Attempts to contact them via phone have been met with unresponsiveness, as they do not answer calls. Moreover, their decision to cease online sales has added an additional layer of inconvenience. Email communication lacks consistency, with sporadic and random responses.

Visiting their physical store in Milnerton only adds to the dissatisfaction, as the lack of stock is apparent. Promises to confirm the availability of items with a follow-up call often go unfulfilled, contributing to a sense of unprofessionalism. While the company is known for producing durable fridges, the post-purchase service for aftermarket parts has been nothing short of a disaster.