TS
Thomas S
1 reviews | Active since Jul 2013
13 Oct 2020, 16:38
Disgusting service
Absolute disgusting service, the brand has deteriorated into a shambles. Bought a brand new Fridge and the compressor was sounding faulty, technicians came onsite and said it needed to be re-gassed which they then did a couple days later the compressor failed and now they are stuffing me around with regards to replacing the fridge under warranty. Do not buy a defy.
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Defy Appliances's replyOfficial
14 Oct 2020, 10:00Hello Thomas,
Thank you for getting in touch and we'd like to apologise for the inconvenience you've experienced thus far. We've escalated this to our Service Team and a member of the team will be in touch soon.
Kind regards,
Defy Marketing
Thank you for getting in touch and we'd like to apologise for the inconvenience you've experienced thus far. We've escalated this to our Service Team and a member of the team will be in touch soon.
Kind regards,
Defy Marketing
Defy Appliances's reply14 Oct 2020, 10:00
Official
Hello Thomas,
Thank you for getting in touch and we'd like to apologise for the inconvenience you've experienced thus far. We've escalated this to our Service Team and a member of the team will be in touch soon.
Kind regards,
Defy Marketing
Thank you for getting in touch and we'd like to apologise for the inconvenience you've experienced thus far. We've escalated this to our Service Team and a member of the team will be in touch soon.
Kind regards,
Defy Marketing