KM
Kevin M
1 reviews | Active since Oct 2022
18 Dec 2025, 13:50
Disappointed in Defy after sale services
I have a damaged fridge that’s still under warranty and Defy is unable to fix it, I have to call them and I was told that I need to call back because the supervisor was busy .
The level of incompetence is high and disappointing
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Defy Appliances's replyOfficial
19 Dec 2025, 09:10Good day Kevin,
We apologise for the inconvenience.
The service team will be in touch.
Warm regards,
Defy Customer Care
We apologise for the inconvenience.
The service team will be in touch.
Warm regards,
Defy Customer Care
Defy Appliances's reply19 Dec 2025, 09:10
Official
Good day Kevin,
We apologise for the inconvenience.
The service team will be in touch.
Warm regards,
Defy Customer Care
We apologise for the inconvenience.
The service team will be in touch.
Warm regards,
Defy Customer Care