lK
lucille K
1 reviews | Active since Dec 2014
23 Aug 2023, 08:47
Devy Manager not Responding
I bought a glass hop from DEVY. The stove was repaired but keeps on breaking. The Manager was here to come and repair the stove himself. Still giving the same problems. Digital display is not working. I dont know how am I suppose to cook for my family its been almost 2 weeks since I have reported and I receive a case no only. The Manager has the history but I'm just being ignored.
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Defy Appliances's replyOfficial
23 Aug 2023, 09:20Good day Lucille,
We apologize for the frustration and can confirm that we have received your query and all the relevant details that you have provided.
Our team is currently reviewing the matter and we will get back to you as soon as possible. We appreciate your patience and understanding in this matter.
If you have any further queries, please don’t hesitate to reach out to us.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltdwww.defy.co.za
We apologize for the frustration and can confirm that we have received your query and all the relevant details that you have provided.
Our team is currently reviewing the matter and we will get back to you as soon as possible. We appreciate your patience and understanding in this matter.
If you have any further queries, please don’t hesitate to reach out to us.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltdwww.defy.co.za
Best regards,
Defy Appliances's reply23 Aug 2023, 09:20
Official
Good day Lucille,
We apologize for the frustration and can confirm that we have received your query and all the relevant details that you have provided.
Our team is currently reviewing the matter and we will get back to you as soon as possible. We appreciate your patience and understanding in this matter.
If you have any further queries, please don’t hesitate to reach out to us.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltdwww.defy.co.za
We apologize for the frustration and can confirm that we have received your query and all the relevant details that you have provided.
Our team is currently reviewing the matter and we will get back to you as soon as possible. We appreciate your patience and understanding in this matter.
If you have any further queries, please don’t hesitate to reach out to us.
Warm Regards,
Customer Care TeamDefy Appliances (Pty) Ltdwww.defy.co.za
Best regards,