GM
Golden M
1 reviews | Active since Oct 2021
13 Oct 2021, 19:11
Despresing Defy
We bought a slimline stove in June 2021,suddenly there is a crack from one end to the other with no shattering. Just a straight through crack on the stove . We have logged a call with defy a week ago. 1. We were told we will have to pay a calling fee for a technician. 2. When we called again they informed us that there is no need to pay however the matter will be escalated. 3. The inconvenience of not eating cooked food and still no technician insight is unbearable.
We are now going into a second Sunday without Sunday Kos
Helpful (0)
Replies (1)0
Replies (1)
Defy Appliances's replyOfficial
14 Oct 2021, 11:25Hi Golden
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply14 Oct 2021, 11:25
Official
Hi Golden
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team