RB
Robyn B
1 reviews | Active since Jan 2019
30 Jan 2024, 13:18
Designed obsolesce
Do not buy any cooking equipment from Defy. Purchased in 2021, so just out of a useless 2 year warranty, my hob burned out. Now i am left with the expense of replacement and will definitely not be using the same brand. I am an architect and will not be recommending anything Defy to anyone anymore. This is not rocket science. Just a heating element that will not burn down your house... Very very disappointed.
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Replies (1)Defy Appliances's replyOfficial
31 Jan 2024, 08:40Good day Robyn,
We apologise for the inconvenience caused, as per our warranty Ts and Cs, Hobs have a 2 years full coverage. Please do not hesitate to contact us if you require a service call or spares for the unit.
Warm regards, Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for the inconvenience caused, as per our warranty Ts and Cs, Hobs have a 2 years full coverage. Please do not hesitate to contact us if you require a service call or spares for the unit.
Warm regards, Customer Care TeamDefy Appliances (Pty) Ltd
Best regards,
Defy Appliances's reply31 Jan 2024, 08:40
Official
Good day Robyn,
We apologise for the inconvenience caused, as per our warranty Ts and Cs, Hobs have a 2 years full coverage. Please do not hesitate to contact us if you require a service call or spares for the unit.
Warm regards, Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for the inconvenience caused, as per our warranty Ts and Cs, Hobs have a 2 years full coverage. Please do not hesitate to contact us if you require a service call or spares for the unit.
Warm regards, Customer Care TeamDefy Appliances (Pty) Ltd
Best regards,
