RB
Robyn B

1 reviews | Active since Jan 2019

30 Jan 2024, 13:18

Designed obsolesce

Do not buy any cooking equipment from Defy. Purchased in 2021, so just out of a useless 2 year warranty, my hob burned out. Now i am left with the expense of replacement and will definitely not be using the same brand. I am an architect and will not be recommending anything Defy to anyone anymore. This is not rocket science. Just a heating element that will not burn down your house... Very very disappointed.

0
Replies (1)
Defy Appliances
Defy Appliances's reply31 Jan 2024, 08:40
Official
Good day Robyn, 
We apologise for the inconvenience caused, as per our warranty Ts and Cs, Hobs have a 2 years full coverage. Please do not hesitate to contact us if you require a service call or spares for the unit. 

Warm regards,  Customer Care TeamDefy Appliances (Pty) Ltd 

Best regards,