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leyolandi L
1 reviews | Active since Oct 2018
21 Sept 2021, 07:18
Defy's lack of after service
I bought a Defy top loader on May 27th. In the last week of Augustus the machine didn't want to spin anymore. I reported it at the dealer on Monday 30 Augustus. The technician only came on Monday 6 September. Never did I got any feedback from them. Yesterday, Monday I called the technician and he told me that they can't find the parts that they need to fix it. So what now? Will never buy Defy again.
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Defy Appliances's replyOfficial
21 Sept 2021, 10:53Hi Yolandi
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply21 Sept 2021, 10:53
Official
Hi Yolandi
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team