DEFY you can't rely on Defy

DEFY is the worst brand you can purchase. It has the worst after Sales service ever. We bought a Defy fridge on the 08/10/2016. On Delivery the units door didn't want to close they replaced it with new unit. New unit didn't last 3 months then this and that broke we called Defy few times every time they repair something and the fridge work for a month or two then it is broken again. They replaced it again in 2017 new one broke in December we called them on the 19th of December 2018 and only on the 09 of January 2019 a technician came to just see that we are not lying the thing is broken. Service Manager Lucas phoned and said he is not happy with the report he wants to send out a other tecnician and the Tecnician would come today the 15th of January 2019. I tried to phone them few times today they just don't answer or they put you through to someone and then just simply hung up. DEFY's Slogan you can Rely on Defy. And that is a lie.