DEFY worst product ever, Worst customer service, just don't buy it

"Purchased sometime in August" On the first day of buying the product, I ran the fridge empty for 24H as per the manual, the fridge was not cooling at all and i logged a ticket. Technician dispatched and he said the compressor was faulty. Fridge got swapped out a couple of days later. did the same as previous to run the fridge empty for 24h and it finally made cold and it's working. Now it's beeping every 45-60min and nowhere in the manual is there any beeping/alarms indicated. again logged a call and tech never came out to have a look, he just ordered a new PCB and it was installed almost 2 weeks later (6 September) and never tested. ( installed and immediately left without waiting to see what happens) the fridge was approved to be exchanged and last communication from defy was on the 12th of September and im still sitting with a defective fridge. job 966181 & 953422 & (ticket was closed even without resolving the issue as i have to keep calling for feedback)