BS
Bilal S

1 reviews | Active since Oct 2013

14 Jun 2018, 23:55

Defy wont come fix my 6 month old Washing Machine

About 3 weeks ago i requested. Repair for my 6 month old machine. I got emailed once to ask for my address, i immediately rep****. I received no reply for about a week. I emailed them again. They said they will come during the week. Its 2 weeks later. No response or anything Im struggling without a washing machine. They boast their 3 year warranty but wont come out to fix. Extremely disappointing. Deft ia definitely not recommend from my side. The reference i received is 912327.

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Replies (1)
Defy Appliances
Defy Appliances's reply15 Jun 2018, 07:49
Official

Hello Bilal,

Thank you for getting in touch and letting us know. We'd like to apologise for the lack of service you've received as we'd like to have this resolved for you as soon as possible. A member of out Team will be in touch to obtain more details.

Kind regards,

Defy Brand Team