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Bernadine B
1 reviews | Active since Nov 2023
13 Feb 2025, 10:15
Defy Washing machine error problems
I had technicians come out to my house, 3 times, to fix my errors on my washing machine I bought in Sept 2023. I logged a review on hellopeter, DEFY responded but nothing happened after that response. It's weeks now that I can't do my washing. What else must I do to get them to give proper customer service.
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Defy Appliances's replyOfficial
17 Feb 2025, 10:49Good day Bernadine,
We apologise for the inconvenience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We apologise for the inconvenience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's reply17 Feb 2025, 10:49
Official
Good day Bernadine,
We apologise for the inconvenience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We apologise for the inconvenience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd