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Esther T
1 reviews | Active since Sept 2018
29 Oct 2023, 18:53
Defy washing machine
I've had such a bad experience with my Defy washing machine, I bought the machine and complained and they just keep sending someone to assess the machine. I've told them on many occasions I'm not happy with the machine but they just ignore and refuse to take the machine back. Their service is horrible. I'll never recommend anyone to buy a defy washing machine.
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Replies (2)
Defy Appliances's replyOfficial
30 Oct 2023, 14:32Good day, Esther, We apologise for the inconvenience you have experienced.
Assessments need to be made for your resolution as per service procedure. Our technicians can find the fault and address it accordingly for your appliance and satisfaction. Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
Assessments need to be made for your resolution as per service procedure. Our technicians can find the fault and address it accordingly for your appliance and satisfaction. Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
Defy Appliances's reply30 Oct 2023, 14:32
Official
Good day, Esther, We apologise for the inconvenience you have experienced.
Assessments need to be made for your resolution as per service procedure. Our technicians can find the fault and address it accordingly for your appliance and satisfaction. Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
Assessments need to be made for your resolution as per service procedure. Our technicians can find the fault and address it accordingly for your appliance and satisfaction. Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
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Esther T's updateReviewer Update
30 Oct 2023, 14:37I've had 3 assessments already.
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Esther T's update30 Oct 2023, 14:37
Reviewer Update
I've had 3 assessments already.