MM
Mandisa M
1 reviews | Active since Jun 2020
18 Sept 2024, 10:53
Defy Washing machine
I am extremely disappointed and highly annoyed with Defy appliances. I reported an issue with a faulty washing machine at Hifi Corp and they logged an incident with Defy to inspect and see what's wrong. They came beginning of August 2024 for an inspection and have been doing back and forth. It's 4 weeks later and my machine is still not fixed.
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Defy Appliances's replyOfficial
18 Sept 2024, 11:44Good day Mandisa,
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's reply18 Sept 2024, 11:44
Official
Good day Mandisa,
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
We apologise for this experience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd