SH
Siphesihle H
1 reviews | Active since Mar 2026
20 Mar 2026, 18:47
Defy washing machine 14kg
Bad experience with their washing machine and also customer is very poor am so disappointed and hurt I bought a washing machine last year November 2025 and it started giving me problems around January they came and fixed it,now March the machine gave me problems and they took it to the workshop and the washing came back worse.i called the called centre and explained everything to the lady and when I did a follow up she said she didn't hear anything I said.this washing machine is barely even 4 months but already it's been fixed twice how long will they fix it.am so ****ed with defy
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Defy Appliances's replyOfficial
23 Mar 2026, 08:38Good day Siphesihle.We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem. This is not the level of service we aim to provide, and we are committed to rectifying the situation to your satisfaction. The service team will be in touch.
Warm Regards, Defy Customer Care
Warm Regards, Defy Customer Care
Defy Appliances's reply23 Mar 2026, 08:38
Official
Good day Siphesihle.We apologise for the inconvenience you have experienced and the lack of prompt action to address the problem. This is not the level of service we aim to provide, and we are committed to rectifying the situation to your satisfaction. The service team will be in touch.
Warm Regards, Defy Customer Care
Warm Regards, Defy Customer Care