HB
Heston B
1 reviews | Active since Feb 2022
09 Feb 2022, 13:04
Defy washing machine
On the 16th of December i bought a new washing machine at game Trade route. The machine was faulty and I contacted the customer service department a technician was sent out check the machine. Long story short up today my problem was not sorted. Defy's service department is the worst. Today I was told that there was no stock to replace the machine defy please come and collect you *** machine I'm tired ref numbers *** to the coo please help
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Replies (2)
Defy Appliances's replyOfficial
09 Feb 2022, 14:44Hi Heston
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply09 Feb 2022, 14:44
Official
Hi Heston
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
HB
Heston B's updateReviewer Update
09 Feb 2022, 15:06Hi thanks but the service department is useless apparently there is no stock available to exchange the machine it was on special in December so it's gonna cost more money
HB
Heston B's update09 Feb 2022, 15:06
Reviewer Update
Hi thanks but the service department is useless apparently there is no stock available to exchange the machine it was on special in December so it's gonna cost more money