NR
Nadia R
1 reviews | Active since Oct 2018
13 Dec 2023, 23:58
Defy washer and DRYER
I bought a Defy wash and dryer from Game from day one it was faulty. DEFY SEND 2 TECHNICIANS TO MY HOUSE 1ST COULD NOT FIND FAULT 2 TECHNICIAN COULD NOT FIND FAULT EITHER AFTER WEEKS OF BESTERING HIM HE ADMITTED THAT THE MACHINE IS FAULTÝ.Game replaced it today.This replacement one is making the same load noises when it spins the washing.
Helpful (0)
Replies (1)0
Replies (1)
Defy Appliances's replyOfficial
14 Dec 2023, 15:23Good day Nadia,
We apologise for the inconvenience you have experienced once again.
For us to investigate and address the above, we kindly request that you provide us with your previous job number, product model, and province in your private reply.
Please note that this information is confidential and will only be used to resolve your complaint. Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for the inconvenience you have experienced once again.
For us to investigate and address the above, we kindly request that you provide us with your previous job number, product model, and province in your private reply.
Please note that this information is confidential and will only be used to resolve your complaint. Customer Care TeamDefy Appliances (Pty) Ltd
Defy Appliances's reply14 Dec 2023, 15:23
Official
Good day Nadia,
We apologise for the inconvenience you have experienced once again.
For us to investigate and address the above, we kindly request that you provide us with your previous job number, product model, and province in your private reply.
Please note that this information is confidential and will only be used to resolve your complaint. Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for the inconvenience you have experienced once again.
For us to investigate and address the above, we kindly request that you provide us with your previous job number, product model, and province in your private reply.
Please note that this information is confidential and will only be used to resolve your complaint. Customer Care TeamDefy Appliances (Pty) Ltd