Defy - Unhappy customer - Terrible service.

I bought a Defy double door fridge in June 2018 for R15 000.00 with a 5 year warranty. I have had numerous problems with this fridge including a manufacturing fault that was confirmed by a Defy technician. One would understand that if there is a manufacturing fault, the item should be replaced. I had a problem with my fridge in December 2019 which has still not been sorted out. I have also taken this up with the service management and there is still no joy. The technicians from Defy lie about everything from not having parts to making appointments which they never keep. I will never ever buy another Defy product and I will also spread the word about the poor service that I received. I hope that the Defy Management have the courtesy to get back to me with regards to my complaint. Genola Naidoo ***