MH
Malcolm H
1 reviews | Active since Sept 2015
22 Nov 2023, 08:43
Defy twintub disaster
Purchased a twintub washing machine from a store spinner is not working 100% . Machine is still under guarantee and still paying monthly installmenta for it. It is frustating to pay for something that is not working and making life difficult. Techician where sent out 3 times to my home and 4 time at the store without any good results. So we gave up to persue in trying to get the machine repaired. Tried to be brand loyal but now will change. Referenc no ***
Helpful (0)
Replies (2)0
Replies (2)
Defy Appliances's replyOfficial
22 Nov 2023, 11:21Good day Malcolm, Please accept our sincerest apologies for this experience.We have received all the necessary details you have provided. We assure you that we will take the necessary actions to address your concern as soon as possible. Please do not hesitate to contact us if you have any further queries or concerns on the above matter. Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
Defy Appliances's reply22 Nov 2023, 11:21
Official
Good day Malcolm, Please accept our sincerest apologies for this experience.We have received all the necessary details you have provided. We assure you that we will take the necessary actions to address your concern as soon as possible. Please do not hesitate to contact us if you have any further queries or concerns on the above matter. Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
MH
Malcolm H's updateReviewer Update
30 Nov 2023, 19:57Good day machine is much better not we expected but we ok with it . Thank you
MH
Malcolm H's update30 Nov 2023, 19:57
Reviewer Update
Good day machine is much better not we expected but we ok with it . Thank you