1 reviews | Active since Sept 2012
Defy Tumble dryer not even 2months and blown.
Im not happy, im utterly disgusted in Defy. I bought a tumble dryer from Builders Warehouse in George, as Knysna where I reside had NO stock (60km away from me). The Grey DTD230 on 23/05/2021 thats less tham TWO months ago. I also own a Whirlpool that i use daily with no problems for years. This Defy I bought just to dry very light items. This is exactly the 5th time i used it tonight and 5mins into the cycle it tripped the mains and power circut. Right after that it refuses to start any cycle. I tried everything, from different plugs to switching it on and off. The power button is also very flimsy from the day i used it for the first time, it tends to get stuck. I own a very complicated condenser dryer and i can assure you this Defy Unit is 100% dud. Its not working at all, all the lights come on as per usual but it does not start up. I am very upset about this as i was expecting a defy tumble dryer of R4k to last many years into the future. Not merely 50days. This product is basically brand new. I have logged a request on your website with *********, I would appreciate it if you can arrange a refund for me at the Builders Knysna Branch as Builders George is 60km away from me. I have uploaded all proof of purchase documents and serial number on the online request ticket and would prefer to NOT have this unit repaired. I have now lost my faith in this basically brand new dryer. Kindly advise steps ahead. Thank you, Shaun
We are happy that you were assisted and you are happy on your side, Should you need further assistance, please don't hesitate to contact us.?
Kind regards
The DEFY Team
We are happy that you were assisted and you are happy on your side, Should you need further assistance, please don't hesitate to contact us.?
Kind regards
The DEFY Team
