CP
Claire P

1 reviews | Active since Oct 2020

31 Mar 2025, 17:16

DEFY TOP LOADER NOT WORTH THE MONEY YOU PAY

Unfortunately a zero rating is not possible, but I will without a doubt give that. DEFY Aquawave washing machine, the biggest load of **** on the market. Does not spin, keeps resetting itself and wasting water and electricity because of that. Restarts the same cycle 4 times because it attempts to balance the load in the drum. One wash takes about 2 hours and then clothes must be hung on washing line, soaking wet with water dripping like a leaking tap. Only wasts water and electricity because of this unsuccesfull reset attemps. Do not buy this brand. Absolutely the worst machine I've ever owned. Only been using it for a week, but I will never buy this brand again. customer service was contacted, and the phone dropped in my ear. So even after sales service does not exist at DEFY. Never rely on DEFY !!!!!!!!!!!!!!!!!!!!!

0
Replies (1)
Defy Appliances
Defy Appliances's reply01 Apr 2025, 12:14
Official
Good day Claire, 
We apologise for the inconvenience caused. 
You can report the issue to your retailer or for the call centre team to contact you for a service call. 

 Warm regards, 
 
Customer Care Team 
Defy Appliances (Pty) Ltd