SM
Suzan M
1 reviews | Active since Feb 2024
24 Feb 2024, 09:17
Defy top loader 16kg
I bought a defy 16kg top loader washing. Now the board is not working. Tried to call defy outlet. They told me the machine is discontinued. My machine is still new. So what must I do about my machine. I had trust in defy product but not anymore. Only option is to throw all my defy appliances away. I no longer have trust in defy. I won't even recommend anyone to buy defy products. I hurt and heart broken.
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Replies (1)Defy Appliances's replyOfficial
26 Feb 2024, 08:39Good day Suzan,
We apologise for the inconvenience you have experienced. The case has been escalated for prompt assistance.
The team will be in touch for resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for the inconvenience you have experienced. The case has been escalated for prompt assistance.
The team will be in touch for resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
Defy Appliances's reply26 Feb 2024, 08:39
Official
Good day Suzan,
We apologise for the inconvenience you have experienced. The case has been escalated for prompt assistance.
The team will be in touch for resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
We apologise for the inconvenience you have experienced. The case has been escalated for prompt assistance.
The team will be in touch for resolution.
Warm Regards, Customer Care TeamDefy Appliances (Pty) Ltd
