DEFY THE WORST CHOICE

I have had a problem with my fridge three weeks ago when a call was logged. Bearing in mind the product became defective a day before the one year warranty expired. The technician re-gassed the never identifying it had a leak (wouldn't any one check this first if it had to be re-gassed????) And said it would be fine. A week later the gas was out again. Our groceries have gone bad twice now!!!! Who pays for that?? Now a week and a half after being told the fridge will be collected for repairs, we are still waiting!!! This is after the second incident occurred and the technician said it needs repairs (finally). Now they say they will collect when they can! Is this the service you expect when purchasing expensive goods from defy??? I am so dissappointed and disgusted at the treatment. What are they trying to tell customers? We will take your money but offer no support for our defective goods??? Poor choice on my part for purchasing from them. Beware people