Defy the worse

Its now 2 months and 3 weeks I'm struggling with my defy washing mashine and defy... First technision didn't even try to look for a problem and told me it was a "coin" and have the nerv to close the job card as fixed when my mashine was never fixed then after another week another technician came and told me it's the pc board and need to order one that took 2 weeks of waiting without any phone calls to keep me up to date of what is happening and the guy came and put in a pc board and still not working and promise to come back later and a week later they come and picked up my mashine with the promise it will be back in 5 days... Here I am still waiting and all defy can say is sorry we are waiting for a first a pc board then it was n motor and for a week now they don't even answer my phone calls or reply on my messages... I've spend almost R3000 on petrol and paying a wishy washy and I have a working husband that needs clean cloths and a child in school and it's staring to effect our daily life's and financials.... I will never buy or talk good about defy ever again