Defy & Takealot Terrible Service!
I ordered a Defy Stove from takealot. It was delivered with physical damage. Takelot reckons I must contact Defy as this is a warranty issue. I contacted Defy. They refer me back to Takelot as this is not a warranty issue! I am going nowhere with this!!
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Defy Appliances's replyOfficial
14 Jun 2023, 08:56Good Morning, Morkel.
We sincerely apologize for the inconvenience and dissatisfaction you have experienced.
We have escalated the above to our Service Team for further inquiry & resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
We sincerely apologize for the inconvenience and dissatisfaction you have experienced.
We have escalated the above to our Service Team for further inquiry & resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
Defy Appliances's reply14 Jun 2023, 08:56
Official
Good Morning, Morkel.
We sincerely apologize for the inconvenience and dissatisfaction you have experienced.
We have escalated the above to our Service Team for further inquiry & resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za
We sincerely apologize for the inconvenience and dissatisfaction you have experienced.
We have escalated the above to our Service Team for further inquiry & resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
www.defy.co.za