DEFY SUCKS

I BOUGHT A DEFY FRIDGE 1YEAR & 4MONTHS AGO. HOWEVER IN MAY MONTH OF THIS YEAR THE FRIDGE STARTED GIVING PROBLEMS. I THEN REPORTED IT AND AFTER ALOT OF TROUBLE THE TECHNICIAN CAME OUT AND TOLD ME SOME NONSENSE ABOUT THE RUBBER OF THE FRIDGE AND THAT HE FIXED IT. 5 MONTHS LATER I NOW HAVE THE SAME PROBLEM OF THE FRIDGE OVER FREEZING. THIS NOT ONLY IS AN INCONVENIENCE BUT ALSO A WASTE OF MONEY BECAUSE MOST OF THE THINGS IN THE FRIDGE WENT BAD. I NOW CALLED THE DEFY CALL CENTRE AND SPOKE TO AN AGENT CALLED JUDITH. I EXPLAINED TO HER WHAT THE PROBLEM IS AND THAT I NO LONGER WANT THE FRIDGE. SHE THEN TOLD ME I CANNOT REPORT IT TO DEFY , I MUST REPORT IT TO THE STORE. WHICH TO ME DOESNT MAKE SENSE BECAUSE THE STORE JUST SELLS THE PRODUCT. AND CANNOT BE BLAMED. I THEN ASKED HER TO PUT ME THROUGH TO A SUPERIOR OR SOMEONE INCHARGE, JUST FOR HER TO PUT ME ON HOLD AND NOT RETURN. I AM SO DISAPPOINTED IN THIS SO CALLED TRUSTED BRAND CALLED DEFY. THEIR PRODUCTS ARE BASICALLY A ******* BECAUSE YOU PAY ALOT OF MONEY FOR IT AND THEN IT DOESNT EVEN LAST LONG. IN MY OPINION DEFY SHOULD BE TAKEN OFF THE MARKET COMPLETELY. I AM ALSO VERY DISGUSTED BY THE CUSTOMER SERVICE I RECEIVED FROM THE AGENT I SPOKE TOO. SHE HAS NO TELEPHONE ETIQUETTE NOR CUSTOMER SERVICE S****S. DEFY YOU SUC**** BOTH PRODUCTS AND STAFF EMPLOYED. I WANT A NEW FRIDGE OR MY MONEY BACK. I'M FED UP OF THIS NONSENSE!!!