KG
Keegan G
1 reviews | Active since Sept 2015
05 Dec 2021, 11:59
Defy stove
We purchased a four plate Defy stove and oven. Within 2 years the plates from the stoves are cracking. The rings from around it are out. The oven has NEVER been used because all the knobs which control the heat doesn't work and we're told it's not covered by the warranty. Very disappointing.
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Defy Appliances's replyOfficial
08 Dec 2021, 09:26Hi Keegan
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply08 Dec 2021, 09:26
Official
Hi Keegan
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team