AB
Antoinette B
1 reviews | Active since Jun 2021
23 Mar 2022, 08:15
Defy Stove
Not happy with Defy. Bought stove 6 months ago plates get rusted and cracked. I can not use my stove. They refuse to give me new plates. They said it is from the heat (overheating) but you can only go until heat 6.
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Defy Appliances's replyOfficial
24 Mar 2022, 09:32Hi Antoinette
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply24 Mar 2022, 09:32
Official
Hi Antoinette
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team