SC
SUE C
1 reviews | Active since Oct 2015
06 Jul 2021, 08:37
Defy service is unacceptable
Poor service from defy! My tumble dryer that is not even 1 year old is broken. I called defy 17 June to book a technician, they came out on 21 June … Today is the 6 th July and still no news regarding my repair!
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Defy Appliances's replyOfficial
06 Jul 2021, 15:54 Hello Sue.
Firstly, we would like to apologise for the experience you had and we will to do our best for your query to be resolved. Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Firstly, we would like to apologise for the experience you had and we will to do our best for your query to be resolved. Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply06 Jul 2021, 15:54
Official
Hello Sue.
Firstly, we would like to apologise for the experience you had and we will to do our best for your query to be resolved. Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Firstly, we would like to apologise for the experience you had and we will to do our best for your query to be resolved. Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team