Defy saga part 3!

Part 3 of my Defy saga. After my last review someone from Defy called me at 06h45 the following morning ( Hellopeter reviews definitely prompt action from Defy!) He said a technician would come to fix the stove on Friday 29 January. I stayed in all day so as not to miss him and on Saturday morning am still waiting!! There has been no call saying he wasn’t coming- silence. I thought the service Defy gives could not get any worse but I was obviously wrong!! A pity- they used to be a great company with great products now I will never ever buy any other Defy appliance and advise everyone to steer clear.