LR
Lebogang R

1 reviews | Active since Dec 2019

07 Jan 2022, 11:19

Defy Repairs Horrible No Service

Your service is bad when it comes to repairs. We logged a call for repairs of a washing machine in November 2021. You've been waiting for spare parts and we're not getting updates. We have to be the ones following up. When you bring in new technology, remember to keep spare parts for your previous models.

0
Replies (1)
Defy Appliances
Defy Appliances's reply10 Jan 2022, 10:30
Official
Hi Lebogang 

We sincerely apologize for your unpleasant experience and would like to rectify it. 
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback. 

Kind Regards, 
The DEFY Team