FN
Fortunate N
1 reviews | Active since Sept 2021
12 Sept 2021, 13:52
Defy refund
I have a complaint against Motobatsi Holdings, name of owner is Meshak his number is ***, the shop is in Cnr Patrick and Chris Hani road diepkloof zone 6, I bought a Defy Hood DHC31/Hood Defy 600 CHIMN1 on the 21 May 2021 with R3399 I never received my order, then I called to cancel my order and get My refund, I still have not gotten my refund till today, I keep calling owner and he keeps saying he will get back to me on 2hrs but never does its been 5 months already without my refund
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Replies (2)
Defy Appliances's replyOfficial
13 Sept 2021, 12:39Hi Fortunate
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Best regards,
Defy Appliances's reply13 Sept 2021, 12:39
Official
Hi Fortunate
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Best regards,
FN
Fortunate N's updateReviewer Update
19 Sept 2021, 14:19Good day
The owner of the shop called me on 13 Monday and will refund me, I have not heard from him since
Still awaiting refund
Kind Regards
The owner of the shop called me on 13 Monday and will refund me, I have not heard from him since
Still awaiting refund
Kind Regards
FN
Fortunate N's update19 Sept 2021, 14:19
Reviewer Update
Good day
The owner of the shop called me on 13 Monday and will refund me, I have not heard from him since
Still awaiting refund
Kind Regards
The owner of the shop called me on 13 Monday and will refund me, I have not heard from him since
Still awaiting refund
Kind Regards