Defy quality, reliability and service.

The service received from Defy is nothing but shocking. Being a loyal Defy supporter for years I have come to the conclusion they don't deserve that loyalty. Their products are anything of quality and reliability, which was synonymous with Defy in years gone by. Not to mention their after sales service.

If you buy a Defy product you must ensure to budget for frequent repairs.

Having a problem with my stove and washing machine often, i submitted a service request three weeks ago. Still the stove and washing machine is too be repaired. Technician arrange for a visit to attend to the alliances but then dont arrive. Appalling service.

Good luck trying to reach somebody of authority to address the matter.

I for sure will stay away from their products. There are many alternative good quality and reliable name brands fighting for market share. I will support them in the future. Anything but Defy.