Defy quality is gone down the drain

We purchased a double door fridge from the time we got it we have been having endless issues. They repaired it I don't know how many times. The last repair we got the fridge back which was in 2021 since then the fridge wasn't working right and now it's not working at all. My question is what kind of products are they supplying the consumers with that we need to keep sending it in for repairs. I've had it I don't wanna even call them and complain because all they do is say they fixed it and it comes back and breaks again. Clearly the quality that everyone thought defy upheld is gone down the drain. My mother even died trying to sort the fridge out. The fridge is sentimental to me because my mother bought it. Its a real shame and I will never buy another defy product again in my life