NC
Nay C

1 reviews | Active since Mar 2009

14 May 2022, 06:56

Defy Products Questionable

Bought a Defy mi***ave from Makro. Less than 2years it broke. Handed it for repairs in 26 April and 19 days later still not fixed and returned. Customers have to suffer the consequences of SLA between Makro and Defy which is not disclosed upfront. Think twice before buying Defy from Makro

0
Replies (1)
Defy Appliances
Defy Appliances's reply24 May 2022, 14:38
Official
Good Day, Nay.
Please accept our sincerest apologies for the inconvenience this issue may have caused.

I have forwarded the above information to our service team for review and escalation.

Kindest Regards
~ISD