Defy products made to break!

I have been asked to write this review on behalf of my aunt.

I am currently retired and for the 1st time in my married life of 42 years, bought a brand new fridge/freezer. In the 2 years and 2 months that i have this fridge it has broke 3 times! the 3rd time that it broke i had to wait for more than 2 months for it to be fixed as Defy contacted my house phone when we are not always at home. Besides this... i then had to ask my niece to follow up on my behalf as i am not very good and this type of things. Now being a retired person, what will happen when the warranty of the fridge is done? The back of the fridge has been opened more than 3 times when looking at what part is needed and to be replaced, i did not take out an extended warranty as i could not afford it, in fact i bought this fridge on a credit card to pay off over many months as it became a need. I am very disappointed, this was a brand i trusted! when the fridge was repaired the 2nd time, the guy told me that if it breaks for the 3rd time in the 2 years then it will be replaced.... 2 months after the 2 years and it breaks, i wasn't even at home and food got spoil!, no worries from defy about when to fix it, Now my concern is that the warranty will not be for much longer and when it breaks again how will i fix it?! R10 000 for a product plus the interest when i could have gotten a cheaper product! I have made it my mission thus far to tell anyone i see about Defy and their products as well as when i see a customer in the shop (pnp hyper and makro ottery), to tell them about what my experience is and i will continue to do so. the name i trusted so much disappointed me in many ways!