BM
Buselaphi M
1 reviews | Active since Apr 2021
26 Oct 2025, 06:32
Defy products are no longer strong
I always bragged about defy products durability as I had spent years with their products without problems. But this time I bought a 30L microwave from Game in Galleria in May 2024 and its already not working. I sent it back to Game, I don't know where they took it but it came back worse but they claimed it's working. I have to drive 72km again back to Game for the same thing. The respect I had for the brand is lost
Helpful (0)
Replies (1)0
Replies (1)
Defy Appliances's replyOfficial
27 Oct 2025, 09:54Good day, Buselaphi
We apologise for the inconvenience caused.
Please take the unit back to the store for further assistance-our team is committed to resolving the issue as quickly as possible.
Please take the unit back to the store for further assistance-our team is committed to resolving the issue as quickly as possible.
Warm regards,
Defy Customer Care
Defy Customer Care
Defy Appliances's reply27 Oct 2025, 09:54
Official
Good day, Buselaphi
We apologise for the inconvenience caused.
Please take the unit back to the store for further assistance-our team is committed to resolving the issue as quickly as possible.
Please take the unit back to the store for further assistance-our team is committed to resolving the issue as quickly as possible.
Warm regards,
Defy Customer Care
Defy Customer Care