DEFY products are a no go... I speak from experience.

Never purchase anything from DEFY the price you pay for the service and the quality is a no go. The after sales service is pathetic as well. We purchased a DEFY double door fridge not even out of warranty as yet and it is a nightmare experience. The fridge did not freeze so we asked for a call out. Their unskilled technicians have been out 5 times and made things even worst. They firstly stated that the fridge had no problems, followed by it had to be re-gased. The problem persisted and than it was agian no issue found followed by the filter had to be replaced and gased again. The nightmare continued after this was done I was told that the panels heat up at stove level...lol.

My wife got burnt by the panel of the fridge and the DEFY tech said this is how they are manufactured. He could not even answer common sense questions and continued contradictory. Further to the burn of a human being which was not taken serious by DEFY the heat burnt the rubbers on the fridge so imagine the pain a person had to experience. I provided pictures and a video with no conclusion just excuses. Take this advise and don't purchase DEFY products they are the worst ever.... you can get much better for less!!! I am actually taking the legal route just for customer satisfaction and experience.