DEFY POOR SERVICE AND APPLICANCES

I am absolutely shocked in this company's service devision. I bought a brand new washing machine from Hirch Milnerton 12 July 2020 and the machine gave problems from day 1. Call was logged 3 times, and each technician had a different excuse / story. After today, they still have another issue with the pc board and this after they have taken 2 weeks to get to this point today and still machine is not fixed. No one calls to update you and I have spent numerous time and money calling after them to find out what is the status. POOR and still sitting with washing I cannot wash.