TQ
Thakasa Q
1 reviews | Active since Nov 2022
26 Dec 2024, 21:31
Defy poor quality products
I bought a Defy 555L Side-by-side fridge on the 03 December 2024, it started malfunction on the 23rd and today 26 December 2024, it has just stopped cooling/working. How can a company so big make such poor quality.
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Defy Appliances's replyOfficial
31 Dec 2024, 12:36Good day Thakasa,
We apologise for this experience. The issue has been escalated to the service team for feedback and resolution. Warm Regards, Customer Care Team Defy Appliances (Pty) Ltd
We apologise for this experience. The issue has been escalated to the service team for feedback and resolution. Warm Regards, Customer Care Team Defy Appliances (Pty) Ltd
Defy Appliances's reply31 Dec 2024, 12:36
Official
Good day Thakasa,
We apologise for this experience. The issue has been escalated to the service team for feedback and resolution. Warm Regards, Customer Care Team Defy Appliances (Pty) Ltd
We apologise for this experience. The issue has been escalated to the service team for feedback and resolution. Warm Regards, Customer Care Team Defy Appliances (Pty) Ltd