MS
Monica S
1 reviews | Active since Sept 2015
07 Feb 2025, 10:09
Defy poor quality, pathetic service
Purchased the Defy fridge cash, Not even 2 months old and the door rubber is tearing behind the door handle. Send email to them, complain on the website and still no response from them. What pathetic service. Stay away. Poor quality and poor after service.
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Defy Appliances's replyOfficial
07 Feb 2025, 10:52Good day Monica,
We apologise for the inconvenience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We apologise for the inconvenience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
Defy Appliances's reply07 Feb 2025, 10:52
Official
Good day Monica,
We apologise for the inconvenience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd
We apologise for the inconvenience.
The issue has been escalated to the service team for feedback and resolution.
Warm Regards,
Customer Care Team
Defy Appliances (Pty) Ltd