Defy poor quality appliances

This is the worse brand to ever purchase.How could you buy a washing machine that u only use once a week due to the job you are in and in 3 years it's broken..I purchased this item in exactly 22/09/2022 and literally use the machine once a week because I only get 1 day off..to my surprise I had a Samsung washing machine for 12 years and till the date I gave it someone it still worked..imagine the defy washing machine is 3 years old and it has an error code that defy refuses to assist with..unbelievable bad service and the product is unreliable...I will never in my lifetime buy a defy product cause their products are useless and their service matches it.No help what so ever,so these days do I buy a product that will last me 3 years that is used to the minimum time frame and still looks absolutely brand new..really DEFY get yourlls facts straight this is rotten service and to top it all I am liable for a consultation fee and still pay for the parts if it's needed...total RIPOFF...NOproduct with a so called prestigious name needs have a 3 years time frame to last..thank u for no assistance at all,you have just lost someone that stood for branded names that make a difference...I feel used truly...