MD
Mike D
1 reviews | Active since Jun 2021
11 Jun 2021, 10:55
Defy poor product support
Defy provide a very poor product support service - they and all their agents do not have an evaporator (aluminum) coil for my fridge freezer model F640 for 2 weeks now. To contact their Head office is impossible and I caution anyone who intends to buy a Defy product - the wheels are coming off their service and product support.
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Defy Appliances's replyOfficial
11 Jun 2021, 15:35Hello Mike.
Firstly, we would like to apologise for the experience you had and promise to do my best for your query to be resolved. Please note that I have passed your message on to the service team, we will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Firstly, we would like to apologise for the experience you had and promise to do my best for your query to be resolved. Please note that I have passed your message on to the service team, we will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Defy Appliances's reply11 Jun 2021, 15:35
Official
Hello Mike.
Firstly, we would like to apologise for the experience you had and promise to do my best for your query to be resolved. Please note that I have passed your message on to the service team, we will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team
Firstly, we would like to apologise for the experience you had and promise to do my best for your query to be resolved. Please note that I have passed your message on to the service team, we will be following up with them and will let you know as soon as we have feedback.
Kind Regards,
The DEFY Team