DEFY POOR PRODUCT

I've bought a new fridge with bottom freezer from Drommedaris in Graaff-Reinet on 16 October 2025. Only 3 months later and one of the freezer drawers is already broken. I informed the business via email about the broken drawer on 26th January 2026 - *** - only to get a response today 29th after a follow up email. Unacceptable. I was informed that Defy responded and that I have to buy a new drawer (R399) as Defy does not hold warranty on freezer drawers. I am sorry but the warranty is for the whole fridge and not certain parts. Why must I pay again for poor quality?? I am really disappointed in Defy.