PS
Paul S

1 reviews | Active since Jul 2019

21 Sept 2023, 13:24

Defy pathetic

Defy in Montague Gardens Cape Town offers the most pathetic and useless service in the industry. Unfortunately I still have a defy tumble dryer otherwise I would have nothing to do with them. For a brand as old as this one would expect more!!!!!

0
Replies (3)
Defy Appliances
Defy Appliances's reply21 Sept 2023, 14:10
Official
Good day Paul, 

We sincerely apologize for any frustration that you have experienced. 

We take customer complaints very seriously and, with the information you have provided, we will do our best to investigate and solve your complaint as soon as possible. 
Warm Regards, 
Customer Care TeamDefy Appliances (Pty) Ltd www.defy.co.za

PS
Paul S's update21 Sept 2023, 14:28
Reviewer Update
Yeah, sure, whatever.
Defy Appliances
Defy Appliances's reply22 Sept 2023, 09:58
Official
Good day Paul, 

Our Customer Service Team has been unable to make contact with you on the number provided. 
Kindly provide us with an alternative number so that we may assist you. 

Warm regards,
Defy Customer Care