DL
Dewald L
1 reviews | Active since Jul 2012
19 Jan 2021, 16:12
Defy oven element problem persists
My previous problem with a Defy oven element tripping earth leakage was never resolved. The original element that came with the oven had the fault, a replacement element I bought from Defy had the fault, and a third element Defy delivered. No further reaction from Defy.
If I isolate the element from the oven chassis it doesn't trip the leakage. I have taken the element out, connected 230V to heat it up, disconnected and measured a resistance to the sheath sufficient for the 30mA earth leakage to trip. It can only be the Defy elements that are defective.
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Replies (1)Defy Appliances's replyOfficial
20 Jan 2021, 13:11Hi Dewald,
Thank you for reaching out. Our spares team and technicians will be in touch.
Warm Regards,
The Defy Team
Thank you for reaching out. Our spares team and technicians will be in touch.
Warm Regards,
The Defy Team
Defy Appliances's reply20 Jan 2021, 13:11
Official
Hi Dewald,
Thank you for reaching out. Our spares team and technicians will be in touch.
Warm Regards,
The Defy Team
Thank you for reaching out. Our spares team and technicians will be in touch.
Warm Regards,
The Defy Team
