RK
Riaan K
1 reviews | Active since Nov 2021
06 Nov 2021, 23:18
DEFY NOT RECOMMENDED!!!!!
I bought a fridge from Defy,a few days after me and my wife got married.we are now married 5 years.we got a warranty for 5year. The fridge broke down today 05/11/2021 for the 6th time and Jan from Defy told me he will speak to his boss,his boss told me Sorry we Wil keep repairing the fridge we know the history!!!This is not the product u want to bay and forsure not the attitude from top management!!!DEFY NOT RECOMMEND!!!!
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Defy Appliances's replyOfficial
08 Nov 2021, 10:45Hi Riaan
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback. Also please provide us with your cell phone number.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback. Also please provide us with your cell phone number.
Kind Regards,
The DEFY Team
Defy Appliances's reply08 Nov 2021, 10:45
Official
Hi Riaan
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback. Also please provide us with your cell phone number.
Kind Regards,
The DEFY Team
We sincerely apologize for your unpleasant experience and would like to rectify it.
Please note that we have passed your message on to the service team, will be following up with them and will let you know as soon as we have feedback. Also please provide us with your cell phone number.
Kind Regards,
The DEFY Team