MK
Mogamat K

1 reviews | Active since Jul 2010

26 Jan 2019, 03:39

Defy no guarantees

On 11 Jan 2019 Defy logged service call ********** .

Repair guy came out to inspect and no update since then despite queries to number of the service person.

Defy is pathetic as same 2 replacement parts within 2 months and then within 3 weeks failed and Defy refused to replace.

Thus requested their own repairer to fix. Guess he knows it will just fail soon.

0
Replies (2)
MK
Mogamat K's update03 Sept 2019, 20:48
Reviewer Update
Long story set out elsewhere but 5 stars for eventially fixing and waiving fee after U protested.
MK
Mogamat K's update03 Sept 2019, 20:49
Reviewer Update
Sorry I protested. Not U ????